Pet Barber
Privacy Policy
Effective Date: January 1, 2026
1. Introduction
Pet Barber ("we," "us," or "our") operates petbarber.net and provides pet grooming and retail services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase from us, or interact with us, including when you opt in to receive SMS/text messages from us.
By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide Directly
• Name, phone number, and email address
• Pet information (name, breed, grooming preferences)
• Appointment details and service history
• Payment information (processed securely; we do not store full card numbers)
• SMS opt-in consent, given verbally or in person
2.2 Information Collected Automatically
• Browser type, IP address, and device information
• Pages visited and time spent on our website
• Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect for the following purposes:
• To schedule, confirm, and manage grooming appointments
• To send appointment reminders via SMS (if you have opted in)
• To send promotional offers, discounts, and updates via SMS (if you have opted in)
• To process transactions and send purchase-related communications
• To respond to your inquiries and provide customer support
• To improve our website, services, and customer experience
• To comply with legal obligations
4. SMS / Text Messaging
If you have opted in to receive SMS messages from Pet Barber, please note the following:
• Message types: You may receive appointment reminders and promotional messages from Pet Barber.
• Frequency: Message frequency may vary based on your appointments and active promotions.
• Charges: Message and data rates may apply. Check with your mobile carrier for details.
• Opt-out: You may opt out at any time by replying STOP to any message. You will receive a one-time confirmation and no further messages will be sent.
• Help: Reply HELP for assistance or contact us at petbarber.net.
We will not sell, share, or rent your phone number or SMS consent data to third parties for their own marketing purposes.
5. Sharing of Information
We do not sell your personal information. We may share your information in the following limited circumstances:
• Service providers: We may share data with trusted third-party vendors (e.g., appointment scheduling platforms, SMS delivery providers) who assist us in operating our business, subject to confidentiality agreements.
• Legal compliance: We may disclose information if required by law, court order, or government request.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• SMS consent is not shared with third parties
6. California Privacy Rights (CCPA)
As a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
• Right to Know: You may request information about the categories and specific pieces of personal data we have collected about you, and how it is used and shared.
• Right to Delete: You may request that we delete the personal information we have collected about you, subject to certain exceptions.
• Right to Opt-Out of Sale: We do not sell personal information. If this changes, we will provide notice and an opt-out mechanism.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
To exercise your California privacy rights, contact us at the information below. We will respond within 45 days.
7. Data Security
We implement reasonable technical and organizational safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain our business records, and comply with legal obligations. SMS opt-in and opt-out records are retained in compliance with carrier and regulatory requirements.
9. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised effective date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
27645 Jefferson Ave Ste 113, Temecula, CA 92590
Tel: (951) 877-4099
Email: temecula@petbarber.net
Website: petbarber.net